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Return &
Exchange Policy

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We reserve the right to modify our return and exchange policies, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. 

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If you have any further questions please contact us at jonathan@mexartusa.com

Can I return or exchange an item?

  • Buyer can return or exchange items if

  • Buyer must return item within 10 days of delivery

  • Buyer is responsible for return shipping costs

  • Buyer is responsible for loss in value (as agreed upon with seller) if an item isn't returned in original condition

2

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

3

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

4

How do we store, use, share and discloseour site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Questions

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at jonathan@mexartusa.com

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